Frequently asked questions
Answers to questions about ordering, photos, delivery and payment.
Ordering and photos
Choose a style or “Create a canvas”, upload your photo, choose the orientation and size, then complete the order in the cart.
An original, high-resolution photo from a phone or camera works best. Avoid screenshots and social media photos. More on the “How to prepare your photo” page.
Yes. For a stylized portrait it is best when everyone is in one sharp photo.
With a stylized canvas, a designer turns your photo into artwork in the chosen style. A regular canvas is your photo printed on canvas without changes.
Yes, if work has not started yet. Email us as soon as possible with your order number.
Delivery and payment
We produce the canvas within 3 business days after payment, and delivery takes 1–2 business days.
Delivery across Lithuania is free.
Currently by bank transfer. You will receive the payment details by email after placing your order.
The no-reason return right does not apply to custom-made goods, but we replace damaged or defective canvases free of charge. More on the “Returns” page.
